We Are Here
For You
If you’d like to learn more about how our approach to healthcare can benefit you and your family, here are some of the most frequently asked questions we hear about our practice.
How is your practice different from a traditional practice?
Our relationships with our members and their families are what sets us apart. In a traditional practice, a doctor may care for a few thousand patients. At Griffin Concierge Medical, each physician maintains a panel of just 300 patients. This model allows your physician to get to know you, respond in a timely manner, advocate on your behalf, and coordinate your care with specialists.
What does the membership fee cover?
Our membership fee includes seamless and comprehensive primary, preventative and urgent care, which is tailored to meet the needs of each individual member.
Benefits of membership include:
- 24/7 access to a Griffin Concierge Medical physician
- Unlimited, unhurried office visits
- Comfortable and relaxing exam rooms
- Same-day appointments for urgent care
- Low patient-to-physician ratio
- Designated Patient Care Coordinator
- Telemedicine
- Comprehensive annual exams
- Nutrition counseling
- Same-day diagnostics
- Scheduling of specialist appointments
- Hospital-care collaboration
- Body composition analysis
- In-house lab draw station
- B12 injections
- Flu vaccines
What other services do you offer at the office?
For your convenience we provide these fee-for-service ancillary offerings:
- Immunizations
- Bio-identical Hormone Replacement Therapy
- Prescription medications
- Supplements
- Platelet-Rich Plasma (PRP) Therapy
- Home sleep studies
- Continuous ambulatory heart monitoring
- Multi-cancer early detection testing
- Whole-body genome sequencing analysis
Can I meet the physician before joining the practice?
Prior to joining the practice, you will be scheduled for a consultation with our onboarding physician. This is a bilateral interview. It allows you to relay your expectations and determine whether our practice is a good fit.
How quickly will I be seen?
If you are ill, you will be seen right away. Our members enjoy same-day and next-day appointments. For less-urgent medical concerns such as annual exams and lab work, we ask members to schedule in advance. This allows us to hold same-day appointments for urgent medical needs.
Is there a limit to how many times I can see a doctor?
You may see your physician as often as is medically necessary.
Can you draw my labs?
For your convenience, we can draw your labs in our office. Please note, however, that lab work is not included in membership. You would use your insurance for lab work; and coverage is subject to your individual insurance plan. Lab bills incurred are the sole responsibility of the member.
What if I am hospitalized?
We will collaborate with your admitting doctor to coordinate care. While we will advocate on your behalf, it is important to know that hospital providers will be the primary administrators of your care. If you are admitted to one of the local hospitals where we have an established relationship — HCA South Florida Hospital (formerly Memorial Hospital of Tampa), Tampa General Hospital and St. Joseph’s Hospital – we will make every effort to see you during your hospital stay. Bills accrued during a hospital stay are the sole responsibility of the member.
Can you care for my child?
For children ages 6 through 17, our physicians are qualified to meet your child’s primary-care needs. As we do not stock childhood vaccines, it is strongly recommended that your child have a pediatrician as well. Additionally, we require that at least one paying adult membership accompany a child membership.
Do you make house calls?
House calls are considered on a case-by-case basis if a member resides in South Tampa and is too ill to come into the office. All house calls are at the discretion of the physician.
Is telemedicine included?
Yes, telemedicine is included in the membership fee.
How do I access services when I’m travelling?
When you are traveling, you still maintain access to your care team via phone, email, and text. We will assist with care coordination and provide telemedicine services when our members are out of the area.
Do I still need health insurance if I join the practice?
The membership fee does not cover all the medical services that you may require. Our practice recommends that you have a health insurance plan that may cover labs, vaccinations, diagnostic or pathologic testing, hospitalizations, specialist visits and medications.
Will Insurance or Medicare cover the membership fee?
Medicare does not cover the membership fee, and it is unlikely that your private insurance will cover the membership fee. Since individual insurance plans vary, we suggest inquiring with your plan administrator.
Can I use my FSA or HSA to pay for the annual membership fee?
Our services may qualify for reimbursement. We recommend you contact your FSA or HSA benefits administrator to confirm.
Do you accept HMOs, Tricare Prime or Medicaid?
We are not Medicaid, HMO, or Tricare providers, and our membership model is not compatible with these plans. If you have this type of insurance, only your assigned primary care physician may make referrals and order tests for you.
Do I pay each time I see the physician?
No, office visits are included in the membership fee.
Can I just be seen once or just for an executive physical?
We aim to develop lifelong relationships with our members and are committed to offering personalized primary care. We believe our success — member satisfaction and professional fulfillment — is derived from a care model that is built on close, personal relationships with our members. As a result, we do not offer one-time, fee-for-service medical care.
