Experience Better Health
Detailed answers to help you understand the concierge model.
The Concierge Difference
Traditional practices often manage 3,000+ patients per doctor. Our physicians limit their panels to approximately 300 members to provide 24/7 access and unhurried appointments.
We provide a highly personalized level of care that traditional offices cannot match. This includes same-day appointments, 24/7 direct access to your doctor via cell or email, and unhurried visits that focus on proactive longevity rather than just treating illness.
Membership fees are graduated based on age. The fee covers all professional primary care services in our office, including your Comprehensive Annual Assessment, 24/7 physician access, and care coordination. Contact our office for current age-based pricing.
Beyond primary care, we offer advanced nutritional counseling, body composition analysis, and a curated selection of clinical-grade supplements.
Yes. We offer on-site phlebotomy for our members’ convenience. We draw the blood here and send it to your preferred laboratory (such as Quest or LabCorp) for processing under your insurance.
If you are admitted to a local hospital, our doctors act as your primary advocate. We communicate with the hospitalists, visit you when appropriate, and manage the transition back to your home care plan.
We provide care for children and adolescents ages 6 to 17, provided that at least one parent or guardian is also an active member of the practice.
House calls may be provided on a case-by-case basis at the physician's discretion, primarily for members whose medical condition prevents them from visiting the office.
You have 24/7 direct access to your doctor via phone, text, or email. We can handle many issues remotely, call in prescriptions to a pharmacy near you, or help coordinate care at a local facility if necessary.
Yes, you still need insurance. We do not participate in any insurance networks, including HMOs, Tricare Prime, or Medicaid. You will need your insurance to cover specialist visits, imaging, and hospital stays.
Insurance and Medicare do not cover the membership fee. However, many members find that their HSA or FSA funds can be used to pay for concierge services; please consult your tax advisor to confirm.
No. We are a membership-based practice focused on long-term relationships. We do not offer one-time consultations or stand-alone physicals to non-members.
Yes. We use the **AthenaHealth** portal. This HIPAA-compliant platform allows you to securely view your labs, request refills, and communicate with your doctor 24/7.
