FAQ
If you’d like to learn more about how our approach to concierge medicine can benefit you and your family,
here are some of the most frequently asked questions we hear about our concierge practice.
Our relationships with our members and their families are what sets us apart. In a traditional primary care practice, a physician may care for a few thousand patients. At our concierge primary practice, each physician maintains a panel of just 300 patients. This model allows your personal concierge physician to get to know you and your healthcare goals, respond in a timely manner, advocate on your behalf, and coordinate your care with specialists. Our services are not bound by health insurance; our patients pay an annual membership fee, which allows our physicians to care for you in the most efficient manner possible. In addition, you will have a designated patient care coordinator who will schedule your appointments, manage your prescription refills, and answer questions about your care.
Our simple fee schedule is graduated based upon your age range. Please complete the inquiry form or call our office at 813-350-9090 for the most updated pricing. Our membership fee includes seamless and comprehensive concierge medical care tailored to meet the needs of each member. Benefits include (but are not limited to):
- 24/7 access to a Griffin physician
- Unlimited, unhurried office visits
- Comfortable and relaxing exam rooms
- Same-day appointments for urgent care (sutures, ear lavage, rapid testing, etc.)
- Low physician-to-patient ratio
- Designated patient care coordinator
- Dedicated text line
- Telemedicine
- Access to innovative diagnostics
- Comprehensive annual exams
- Well woman exams
- School physicals
- Nutritional counseling
- Weight loss management
- Hormone optimization
- Virtual dermatology
- Specialist referrals and specialist appointment scheduling
- Hospital-care coordination
- Body composition analysis & grip strength assessment
- In-office lab draws
- Steroid injections
- B12 injections
- Flu vaccines
For your convenience, we provide these fee-for-service ancillary offerings:
- Immunizations (may be billable through insurance)
- Bio-identical hormone replacement therapy
- Prescription medications
- Supplements
- Platelet-rich plasma (PRP) therapy
- Hyaluronic joint injections
- Home sleep studies
- Continuous ambulatory heart rhythm monitoring
- Ambulatory blood pressure monitoring
- Advanced cardiac evaluation
- Multi-cancer early detection testing
- Whole-body genome sequencing analysis
Yes. For your convenience, our phlebotomist can draw your labs at our office. We can also coordinate mobile phlebotomy services if needed. While the lab draw is included in your membership, the lab analysis fee would be billable through your insurance or via self-pay.
We will collaborate with your admitting physician to help coordinate your care and advocate on your behalf. If you are admitted to one of the hospitals where we have an established relationship—HCA South Florida Hospital, Tampa General Hospital, and St. Joseph’s Hospital—we will visit you during your hospital stay and facilitate nursing assistance to ease your transition home. Please note that you will be responsible for bills accrued during your hospital stay.
Yes, for minor children ages 6 to 17, our physicians are qualified to meet your child’s primary care needs; however, we strongly recommend that your child also have a pediatrician, as we do not stock childhood vaccines. We do require that at least one paying adult membership accompany a minor child membership.
We recognize that there may be occasions when travel to our office isn’t possible due to illness or when acute needs arise. You will be able to reach an on-call physician 24/7/365, and telemedicine is often a convenient and effective way to address such instances. If you are too ill to come into the office and telemedicine will not suffice, a Griffin physician will determine if a house call is needed. (Please note that house calls are at the discretion of the physician.)
When you’re traveling, nationally and internationally, you will still have access to your care team. We’ll help coordinate how and where you can receive treatment by tapping into our robust network of healthcare professionals, including finding local pharmacies, and we can provide telemedicine services. We also make sure you’re prepared for your trip with a customized travel pack with your medications.
Yes, we recommend that you have a health insurance plan to cover lab analysis, vaccinations, diagnostic or pathologic testing, hospitalizations, specialist visits, and medications. Our membership fee does not cover all the medical services you may require.
Please note that we are not Medicaid, HMO, or Tricare providers, and our membership model is not compatible with these plans. If you have this type of insurance, only your assigned primary care physician may make referrals and order tests for you.
Medicare does not cover the membership fee, and it is unlikely that your private insurance will cover the membership fee. Since individual insurance plans vary, we suggest inquiring with your plan administrator.
Our services may qualify for reimbursement by your FSA or HSA. We recommend you contact your benefits administrator to confirm.
We aim to develop lifelong relationships with our members and are committed to offering personalized primary care. We believe our success — member satisfaction and professional fulfillment — is derived from a care model that is built on close, personal relationships with our members. As a result, we do not offer one-time, fee-for-service medical care.
Yes, we use Athena as our HIPAA-compliant patient portal, which allows you to access your medical records, view your test results, request medication refills, and send messages to your care team.
